SAC - FAQ - Frequently Asked Questions

The Superlative Adventure Club is the Original for automotive rally adventures

Since 2010, the Superlative Adventure Club stands for adventure rallies that open up new horizons and make history. We organize unique and extraordinary adventure rallies throughout Europe and far beyond. Over 75 rallies, more than 400 events – in the most fascinating, beautiful, and remote regions. And on routes that are among the most spectacular roads in the world. From the Arctic Circle to the Caucasus: we know where adventure can be found.

What really defines the Superlative Adventure Club is its community.

This is where globetrotters, adventurers, and car enthusiasts come together, all seeking the same thing: freedom, authentic experiences, and like-minded people. Teams become friends, encounters become stories – and a rally often becomes the beginning of something bigger. What begins on the road grows far beyond the finish line – into a network of adventurers who remain connected worldwide. A central idea behind all rallies is to combine adventure with a charitable cause. By 2026, over €7,500,000 in donations had been collected for national and international charity projects – directly from the participating rally teams.

Since its founding in 2010, over 8,000 teams from a wide variety of countries have participated in SAC rallies – each trip a story, each kilometer a statement of unity, bravery, and human spirit. Because real adventure only begins when you share it. Superlative Adventure Club – where roads end, stories begin.

Find out more about us here.

An adventure rally is a road trip challenge lasting several days – not a race, not a pursuit of the best times, but a once-in-a-lifetime adventure on your own wheels. You travel in your own vehicle, navigate consciously by analogue and experience new stages, destinations and tasks every day – at your own pace, but with the typical rally thrill.

At the heart of it all is the roadbook: your adventure guide and, at the same time, the game of the rally. It combines the route, missions, action stations and challenges into a roadbook story that takes you through several countries or regions – and turns ‘driving’ into a real experience. And this is exactly where SAC comes into its own: an extraordinary community of like-minded people who push and help each other and collect unforgettable moments together.

For over 15 years, the Superlative Adventure Club has stood for adventure rallies that are more than just a route: iconic routes, roadbook challenges with goosebump moments and a community that makes all the difference. What many people today know as an ‘adventure rally’ has been significantly shaped by the Superlative Adventure Club in Europe – with experience from hundreds of events and a commitment to organisation and experience that sets standards. You can recognise the original by the experience, the community and the moments that stay with you.

What an adventure rally is (and what it is not)

It is:

  • An organised adventure on public roads
  • A mixture of road trip, scavenger hunt, travel challenge & community event
  • You get a roadbook / route setup and a clear daily structure (start, destinations, tasks, stage points)
  • You will meet like-minded teams, drive at your own pace and experience special moments in spectacular locations along the way

Is not:

  • No race, no chasing best times, no timekeeping
  • No off-road requirement (if off-road occurs, it is optional or clearly marked)
  • No ‘you have to be a pro’ – the focus is on experience, feasibility and team spirit

For anyone who...

  • is looking for a real adventureaway from everyday life, into the experience.
  • loves road trips but wants more than just ‘getting from A to B’,
  • enjoys challenges and structure without stress,
  • appreciate community spirit, enjoy interacting with like-minded people, and like to meet new people,
  • want to travel in their own vehiclefrom everyday cars to young/old timers to off-roaders.

In short: Our rallies are for anyone who fancies an adventure – no previous experience necessary. Whether it's your first time or your fifth: the fun starts from kilometre one.

  • You experience a lot in a short time — with purpose, playfulness, and real adventure value.
  • You’ll reach places you would never have found without the roadbook.
  • You get that rally buzz — without the risk mentality.
  • You meet like-minded people — and the shared journey turns into real community.
  • You drive at your own pace, but you’re never on your own: on the road, teams help each other, celebrate, and laugh together.
  • Your team grows with the challenges — and that’s exactly where the best stories are born.
  • In the end, it’s not about “winning,” it’s about: “What a trip!”

Pro tip: If you’re unsure whether “rally” with us means sporty or adventurous: think road trip + missions + community — not motorsport.

The roadbook is your guide for your individual adventure—and at the same time, the part of the rally that turns a route into a real experience. It combines an adventure guide and a community game: a roadbook story consisting of missions, action stations, and challenges that takes you across the countries of your rally—embedded in an extraordinary community where you push and help each other and collect memories together.

Together with the Roadbook Competition, this becomes our very own SAC mix: adventure meets road trip game. You can solve tasks, collect points, take detours, try your hand at secret missions, take part in meet & greets, and make your rally as intense as you want it to be. And that's exactly the point: nothing is a must, everything is possible.

It's not about speed, but about adventure, creativity, teamwork, and those special “How awesome was that?!” moments that you can't plan—but get to experience.

And yes: this roadbook game is part of what has made SAC adventure rallies so special for years—often copied, but with this depth of route, missions, and community that can only be found with us.

The Roadbook Competition – the additional adventure

You have the chance to dive even deeper into the adventure by completing tasks in your roadbook. At the start of the rally, your team will receive the roadbook – packed with great stage suggestions, extraordinary tasks, incredible challenges, fun, and lots of adventure. You will also find all the information about the meet & greet points and the official SAC rally events on the route in the roadbook.

The tasks and adventures must be mastered as best as possible with your team before reaching the finish line – creativity and improvisational talent are key here. However, the roadbook tasks are not mandatory! Always true to the motto: Nothing is a must, everything is possible!

What exactly can you expect in the roadbook?

  • Special route guidance with spectacular routes on each stage
  • Exciting daily tasks
  • Challenging road missions along the most beautiful side roads
  • Off-road&detour missions for all teams who want to go their own way
  • Tasks & challenges that accompany your team throughout the entire rally
  • Practical tips & hints – for more adventure
  • SAC rally events in extraordinary locations
  • Action stations &secret missions for an extra thrill
  • Meet & greet points in extraordinary locations
  • Interaction with other teams and the locals
  • A suggested route that will push you and your team to the limit, if you so desire
  • The roadbook is entirely in English. This will make it easier to communicate on site and explain your challenges to the locals.

The rally is an adventure – that's why we don't tell you what to do in the roadbook!

Roadbook Competition: The team that collects the most roadbook points with all the missions and challenges wins the roadbook competition and, as the winner, not only receives a standing ovation, but also a voucher for an SAC adventure rally of their choice at the award ceremony during the closing event.

Important: The roadbook is always handed out on the day of the start. This is because the roadbook is the “game part” of the rally: the route, missions, action stations, and specials remain our secret until shortly before the start – so that the start really feels like the beginning of a real adventure.

You usually start in the morning with a stage destination and tasks, e.g.:

  • Find special routes and places (panoramic roads, viewpoints, landmarks, crazy roadbook coordinates)
  • Exciting action stations from ice drift tracks at the Arctic Circle to summer toboggan runs in the Bavarian Forest to time trials on a race track in Tuscany
  • Unique photo/video challenges
  • Team missions (creative, funny, sometimes tricky)
  • Bonus tasks&secret missions for extra points or extra stories
  • Evening events with all teams in extraordinary locations (not every evening)

In the evening, you will meet up with other teams again (not mandatory): arrive, exchange stories, celebrate highlights – and continue the next day.

First things first: you are completely free to choose your accommodation. Whether it's a cozy guesthouse, a comfortable hotel, a camping spot, or the full spa program – you decide how you want to spend the night depending on your thirst for adventure, budget, and how you feel on the day.

And to help you plan with maximum peace of mind, we will also provide you with specific accommodation suggestions, hotel recommendations, and the entire stage plan—all as suggestions, not requirements.

Hotel recommendations & stage planning

  • Well in advance of the rally start, all teams will receive the stage plan with the respective stage destinations/overnight regions so that you can – if you wishplan your overnight stays at the end of each stage in advance.
  • In addition, depending on the rally, we will provide you with specific accommodation suggestions and hotel recommendations for each stage or selected stages so that you can plan with peace of mind.
  • Our recommendations usually focus on comfortable mid-range hotels – typical price range: approx. 120–160 EUR per night in a double room (depending on the country/season).

Special events & evening events

  • For special events and official evening events, there are often reserved hotel contingents in the immediate vicinity of the stage destination.
  • We will provide booking information, contingents, and links after you register for the rally two months before the start of the rally.

Freedom for your own adventure

You decide how you want to spend the night:

  • winter bivouac under the northern lights,
  • cozy guesthouse on an alpine pasture,
  • or 5-star spa hotel on the Côte d'Azur – anything is possible. Our recommendations are just that: recommendations, not requirements.

Spontaneous booking – is that possible?

Spontaneous accommodation searches during the stages have proven successful in rally practice and are usually very feasible during the rally periods. Last-minute bookings are also very easy to make using apps such as Booking.com or Airbnb – this gives you maximum flexibility and allows you to plan your stage destinations according to your own sense of adventure.

Rallies with a focus on nature/camping

Some rallies focus more on nature, the outdoors, and camping:

  • In these cases, events/evening events sometimes take place at unusual outdoor locations with camping options.
  • At the same time, hotels and guesthouses in the area are almost always an alternative.

Important: You can always find the exact details of the stage plan, hotel recommendations, quotas, and camping/location options in the rules of the respective rally.

For the ultimate rally road trip, your adventure vehicle needs one thing above all else: character. Whether old school or new school—what counts for us is the adventure factor. Basically, all everyday cars, classic & vintage cars, and off-road vehicles are welcome.

SAC Vehicle Checklist

Cars

  • Modern metal: all years of manufacture permitted
  • Classic & vintage cars:20 years and older (relevant for the roadbook “Car Challenge”)

Motorcycles

  • Fresh riders: all years of manufacture permitted
  • Classic & vintage two-wheelers:20 years and older (relevant for the roadbook “Car Challenge”)
  • A motorcycle team may consist of a maximum of 2 motorcycles. Solo riders are of course also welcome.

Vans & Trucks

  • Neo-Machine: all years of manufacture permitted
  • Classic & vintage commercial vehicles:20 years and older(relevant for the roadbook “Car Challenge”)
  • From VW Bulli to Magirus Deutz or GMC Vandura: anything that is big, loud, and legendary is permitted.

Not permitted

  • Motorhomes and caravans are not permitted.
  • Vehicles that were built exclusively as motorhomes (e.g., with alcoves) are also excluded.

Good to know

  • There is no value limit for your rally vehicle.
  • Your vehicle doesn’t have to be decided at the time of registration — you can find your perfect ride right up until the start.

The Car Challenge is our special tribute to teams that compete with genuine road legends and cult cars. After all, the older (and often more quirky) the vehicle, the more improvisational talent, patience, and teamwork you need on the road—and that's exactly what we celebrate.

How it works

  • Teams with classic & vintage vehicles (at least 20 years old) receive extra points in the Roadbook Competition.
  • Rule of thumb: The older the vehicle, the more bonus points.
  • “Old school” isn't just cool with us – it's also rewarded.

Yes – electric vehicles are expressly permitted and welcome in our adventure rallies.

Whether it's an old-school cult car, a daily driver, or a quiet high-tech runner: what counts for us is not the drive, but the adventure factor – and electric cars have their own unique appeal.

What we particularly like about them:

  • Your own challenge: Charging, planning, improvising – these are just as much a part of the adventure with an electric car as map, compass, and roadbook.
  • Cool mix in the community: different vehicles, same mission.
  • Quiet travel & conscious breaks: while charging, you discover places off the track – and sometimes you get to enjoy a nice chat with the locals too.

Good to know: depending on the rally region, it's worth taking a quick look at the charging infrastructure and range planning – and experience shows that teams help each other out pretty quickly in this regard.

Yes. Vans and minibuses with camping conversions (e.g., VW California) are permitted—and fit in with the rally spirit.

What is not permitted are classic, large-format motorhomes that were built exclusively as motorhomes—typically motorhomes with a fixed structure, often with alcoves (sleeping area above the driver's cab) and a “motorhome” layout.

Typical examples that are permitted

  • VW California / Multivan / Transporter with camping conversion
  • Mercedes V-Class / Vito “Marco Polo”
  • Ford Transit Custom “Nugget”
  • Renault Trafic / Opel Vivaro / Toyota ProAce with camping conversion
  • Similar vans/panel vans in this size class with camping setup

Key points

  • Campervan/van with conversion: permitted
  • Classic motorhome (alcove & co.): not permitted

As a general rule, you must be at least 18 years old (of legal age) to participate.

Participation under 18 / Children in the team

If you would like to bring children or teenagers to the rally, please contact us directly in advance. Then, depending on the rally, we can tell you specifically

  • whether minors are allowed to participate and
  • whether this is sensible and feasible for the respective age and rally format (stage lengths, weather, daily program, locations, etc.).

In this way, we can ensure together that it will be a good and relaxed adventure for everyone.

No—you don't need to have any technical expertise or special mechanical skills. If your vehicle is basically in good shape, you'll be fine even without a technical background. And if something does go wrong along the way, you're not alone.

  • Rally code of honor: Our motto is clearly “one for all, all for one.” If a team breaks down or has a problem, the others help out as much as possible. In practice, there is almost always someone nearby who has tools and knows what to do.
  • WhatsApp technical group: There is also a dedicated technical WhatsApp group where teams can quickly share tips, diagnoses, and solutions. Often, a photo or a short video is all it takes to figure out the next step.
  • Help on site:Locals are often very helpful, even if you don't speak the same language. A friendly smile, hand and foot communication – and sometimes the engine is running again faster than you think.
  • Plan B (if nothing else works): For the worst-case scenario, an international travel insurance policy/automobile club (e.g., ADAC & Co.) is the best safeguard – so that you can be towed or get assistance if necessary.

Pro tip: A basic vehicle check before you set off (tires, brakes, fluids, battery, belts) prevents 90% of the most common causes of breakdowns – and makes the rally more relaxed.

No—you don't need any special equipment. But with a few clever basics, the rally will be much more fun—and you'll be prepared for almost anything that happens along the way.

Our recommendations (SAC basics)

1) Navigation (analog = more adventure)

  • Good maps for all rally countries. Maps with a scale of approx. 1:300,000 to 1:500,000 are ideal, as they show side roads well. (Important for roadbook road missions)
  • Tear-proof and waterproof maps or topographic maps (great for detours and roadbook detour missions)
  • Compass + marker/fineliner for marking
  • Clipboard / sturdy folder for maps & roadbook + transparent cover to protect against rain

2) Clothing & outdoor gear

  • Weatherproof clothing in layers (wind/rain can come at any time)
  • Waterproof shoes / sturdy sneakers or boots
  • Work gloves (for changing tires, tow rope, cold fingers)

3) Basic tool set (small but worth its weight in gold)

  • Gaffer tape, cable ties, wire, WD-40
  • Screwdriver, socket wrench/bit set, pliers
  • Wheel wrench / matching nut, jack (if not on board)
  • Jumper cables or jump starter (highly recommended)
  • Tire repair kit (plug kit) or tire sealant + mini compressor

Other useful items (often forgotten, never regretted)

4) Safety & “Plan B”

  • Safety vests for everyone, warning triangle, warning light
  • Flashlight/headlamp + spare batteries
  • Tow rope (small, light, sometimes saves the day)
  • First aid kit (fully stocked, not just “factory standard”)

5) Vehicle & fluids

  • Spare bulbs/fuses, a few standard relays (optional)
  • 1 liter of engine oil (appropriate specification), some coolant/windscreen washer fluid additive
  • Ice scraper/de-icer in winter, sun visor/sunglasses in summer (depending on the event)

6) Comfort that saves the mood

  • Power bank + backup charging cable
  • Snack/water reserve (especially in “less touristy” regions)
  • Mosquito & insect repellent
  • Garbage bags, wet wipes, small first-aid kit (headache/blister plasters)

Pro tip: Pack so that you can immediately access tools, a safety vest, a headlamp, and maps—these are the things you usually need “right now” and don't want buried under three bags.

For our adventure rallies in Europe, you don't usually need any “special documents” – but a few basics should be complete and valid for all rally countries.

Documents (mandatory & strongly recommended)

  • Driver's license (original)
  • Passport or ID card (depending on countries on the route)
    • Important: An ID card is not sufficient for the United Kingdom – here you need a passport and (since April 2, 2025) an additional ETA.
  • Vehicle registration certificate

Useful/often necessary in practice (depending on the situation):

  • Power of attorney from the owner if the car is not registered to you (e.g., company car/borrowed vehicle)
  • Accident report form (European accident report) + emergency numbers

Insurance (car & health)

  • Motor vehicle liability insurance (obviously) – ideally plus partial/comprehensive insurance depending on the value of the vehicle/risk
  • International insurance card (“Green Card”): Not mandatory in many EU countries, but highly recommended – and still mandatory in some countries. Make sure that it is valid for all countries on your rally route.
  • International health insurance (highly recommended), because repatriation and many extras can quickly become expensive
  • Recommendation: Membership in an automobile club / international roadside assistance (breakdown assistance, towing, repatriation) – this is often the most relaxed “Plan B.”

Visas/entry

For EU citizens, no visa is required in most rally countries – exceptions and special rules (e.g., UK/ETA or special non-EU routes) are always listed in the regulations for the respective rally.

There is a live tracking map for every SAC rally so that friends, family, colleagues (and, if you like, sponsors or the press) can follow your team live as you travel. Live tracking is provided through our collaboration with FindPenguins: each team appears on the SAC live tracking map in real time – including their current position and the distance they have covered.

In addition, you can use the FindPenguins app to keep a digital travel diary of your adventure:

  • view your route and rally statistics
  • add photos, videos, and comments to individual stages
  • share your adventure via a link (e.g., with friends, family, sponsors, or the press)

Important: Approximately one week before the start of the rally, all teams will receive an info newsletter about live tracking. In it, we explain step by step how to set up live tracking, where to download the app, and how the whole thing works in detail.

And best of all: after the rally, you can easily preserve your memories as a professionally designed photo book.

All information about the rally kit can be found here: The rally kit

The rally kit contains everything you need for an official rally:

  • Rally vehicle branding & sticker set with official logos and start numbers
  • Limited edition rally T-shirts or rally hoodies (depending on the rally)
  • Other exciting rally merchandise

The rally kit will usually be sent to your team approximately two weeks before the start.

Important: As always, the roadbook will be handed out on the day of the start. This is because the roadbook is the “game part” of the rally: the route, missions, action stations, and specials will remain our secret until shortly before the start—so that the kick-off really feels like the start of an adventure for your team.

You've found your rally vehicle, your first sponsors are on board – now all you need is the right design for your car, truck, or motorcycle. We give you complete freedom when it comes to the design: creative, wild, clean, or classic – anything goes.

The only important thing is that two requirements are always met: the vehicle must be clearly recognizable as part of the rally and the start number must be clearly visible from the side.

Approximately two weeks before the start of the rally, we will send you your official rally kit! This also includes the official rally vehicle decals with the rally sticker set.

The rally kit contains the following official stickers:

  • 3 rally logo stickers (approx. 45 cm in diameter)
  • 2 start numbers with your team number (approx. 45 cm in diameter)
  • 1 route sticker with the official route of the rally (approx. 40 cm in diameter)
  • “Superlative Adventure Club” stickers in various formats, e.g., for the front or rear windshield and side windows.

It is important that we can recognize your vehicle as part of the rally at all times. The start number must also be clearly visible from the side. These official stickers must therefore be affixed to the car as follows:

  • Stick the 3 rally logo stickers on the driver's and passenger doors and on the hood.
  • The 2 start numbers go on the rear doors. If your rally vehicle does not have rear doors, no problem: simply choose another clearly visible spot on the side of the vehicle.
  • And don't forget: the route sticker and window stickers! Please also attach these to a clearly visible spot on the vehicle.

More information about the rally kit and the official rally vehicle stickers can be found here: The rally kit

Yes – you can find your own sponsors for your team and your vehicle. Many teams use this to finance part of the entry fee, equipment, or travel costs – and honestly, finding sponsors can be really fun when you find partners who are happy to support your project and work with you to come up with exciting stories about your adventure.

The best way to do this is to take it easy: find supporters in your local area (garage, vehicle wrapper, local shops), agree on a small deal – support in exchange for visibility (e.g., stickers on the car, a thank-you post on social media, a few good photos from the road). And then the adventure can begin.

Which sponsors are particularly suitable?

  • Workshop / tire service / reconditioning
  • Foil applicator / print shop (stickers, magnetic boards, your own team design or car branding)
  • Outdoor/car accessory store (equipment, technology, practical essentials)
  • Local businesses (café, restaurant, craft business, office around the corner)
  • Friends/acquaintances with their own businesses (if it's a good fit, of course)

What can you offer in return (simple & realistic)?

  • Logo/stickers on the vehicle (or magnetic boards if you want to remain flexible)
  • 1–2 social media posts + a few stories during the rally (“Thanks to ...”)
  • Photos of the vehicle on the road with logo (perfect for the sponsor's shop window/website/Instagram)
  • Optional: Mention in the team profile / on your team page (if available)

What is typically sponsored?

  • Small amount of money (e.g., for entry fee/team fund)
  • Vehicle service (inspection, oil change, tire check, reconditioning)
  • Equipment (power bank, headlamp, compressor, tool set, safety vests)
  • Stickers/wrapping (small budget, big impact)

Pro tip: It's better to have 2–4 smaller supporters than to spend a long time looking for “the one big sponsor” – it's quicker, comes across as more personable, and keeps things simple.

Yes, absolutely—and that's actually a really good idea. If you're collecting donations as a team or actively supporting your charity project, feel free to contact the press and tell your story. An article or a short piece in a local newspaper, on the radio, in online media, or on TV can raise awareness of your project, mobilize additional donations, and, as a side effect, attract the attention of new supporters or sponsors.

Which media are particularly suitable?

The easiest way to get started is through local and regional channels:

  • Local newspaper / weekly newspaper / district magazine
  • Local radio stations
  • Regional online portals / news sites
  • District & community sites (online)
  • Regional TV: Regional editorial offices are often grateful for compelling local stories, especially when it involves a team “from here” working toward a charitable goal. With good filming, a few sound bites, and a clear donation link, this can quickly turn into an exciting and successful feature.

You can find the Superlative Adventure Club here on our official channels:

Instagram (https://www.instagram.com/superlativeadventureclub/)

YouTube (https://www.youtube.com/@superlativeadventure).

There you'll get regular rally updates, behind-the-scenes insights, highlight clips, recaps, and lots of community moments straight from the track.

 

It's easy to register online via our website – preferably via My SAC (at the top of the menu bar) or the registration button on the respective rally page. Registration then takes place in just a few steps directly in your user account:

How it works – in 5 steps

  1. Register
    Create a user account on our website.
  2. Log in & create a profile
    Log in and create your adventurer profile.
  3. Create a team
    Create your rally teamyou cannot make a booking without creating a team.
  4. Book a rally
    Select your desired rally and book your starting place for your team/vehicle.
  5. Confirm payment & starting place
    You will automatically receive a booking confirmation by email with all the important information (payment details, payment deadline, terms and conditions, etc.). Transfer the entry fee to the specified account within 3 business days. As soon as the payment is received, your team will be assigned a start number in your account – this confirms your participation and books your starting place.

Good to know

  • You can still make many changes after registration: Team name, team members, vehicle data, and images can be edited later in your team account.
  • Changes are usually possible up to 4 weeks before the start of the rally (details/deadlines can be found in the regulations for the respective rally).

So: register, create a team, book a rally – and then off you go on your adventure.

Ideally, you should complete your team at least one month before the start of the rally so that we can take additional team members into account in all relevant processes and planning in good time. Depending on the rally, late registrations are often also possible—in some cases even up to the day of the start. Please contact us as early as possible so that we can reliably plan for the expansion.

If you would like to add additional team members, please proceed as follows:

1) Add a team member in the login area (My SAC)

Go to “My Teams” in the dashboard and select “Add Team Member” for the desired team. Fill in all relevant fields.

2) Send us an email

Send an email to mail@sac.me with the subject line:

“VikingSun (name of the rally) 20XX: additional team members”

3) Include the following information in the email

  • Team name and start number
  • Username of your team account
  • Last name of the person making the transfer
  • Email address of the team leader
  • Number of additional team members

4) Transfer the entry fee (per additional team member)

For each additional team member who is not yet registered, transfer the entry fee (amount according to the respective rally regulations) to the following account:

Superlative Adventure Club GmbH

IBAN: DE47200700240404749400

BIC/SWIFT: DEUTDEDBHAM

Purpose (please specify exactly):

  • Team name and start number
  • Username of your team account
  • Number of additional team members
  • VikingSun (respective rally designation)

Example:

“Team name” “Start number” ‘Username’ “2 additional team members” “VikingSun20XX”

As an officially registered team, you can find the latest information about your rally at any time in your My SAC login area. There you will find the “Rally News” item on the dashboard (left menu column).

In Rally News, we collect all the important updates about your event—including newsletter topics that have already been sent out. If you are registered for a rally, it is worth checking there regularly to stay up to date.

And don't worry: you will also receive all the information from Rally News in a newsletter sent directly to your email.

Of course, that can happen. The important thing to remember is that depending on when you cancel, there are different options available—and ticket protection is the easiest way to resolve the issue.

1) Cancellation within the first 4 weeks after booking

If you cancel within the first 4 weeks after booking, we will refund 100% of the entry fee.

2) After the 4 weeks have expired

After this period, a refund of the entry fee is no longer possible. The starting place, planning, and services are then already firmly scheduled for you.

3) The best protection: ticket protection / travel cancellation insurance

To ensure that you are not left with the costs in the event of unforeseen circumstances, you can insure your starting place with our ticket protection – this is a corresponding insurance policy from HanseMerkur. If something unexpected comes up in your planning, such as an unexpected and serious illness or pregnancy, you will be refunded the entry fee (in accordance with the insurance conditions).

Examples of typical reasons:

  • Serious illness
  • Pregnancy
  • Other unexpected, insurable reasons (see ticket protection terms and conditions)

This is the most relaxed option for you, because in such cases the refund is handled by the insurance company – clearly regulated and uncomplicated. That's why we recommend ticket protection to every team. Alternatively, travel cancellation insurance is also a good idea.

4) Transferring your starting place (passing it on to a third party)

If friends, relatives, or acquaintances would like to take over your starting place, this is also possible.

Here's how

  • Please inform us directly by email about the change/transfer.
  • You can then adjust the team data yourself in your account in the team area under MySAC.